InnerGlow Research Privacy Policy
Effective Date: July 18, 2026
At InnerGlow Research (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you visit our website or purchase products.
Information We Collect
Depending on how you interact with our website, we may collect:
Information You Provide
- Name
- Company or Institution (if provided)
- Billing Address
- Shipping Address
- Email Address
- Telephone Number
- Account Login Information
- Order History
- Communications you send to us
Automatically Collected Information
When you visit our website we may automatically collect:
- IP Address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on our website
- Cookies and similar technologies
Payment Information
We do not store or have access to your complete credit card or bank account information.
All payment information is securely processed through trusted third-party payment processors using encrypted connections.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify customer accounts
- Provide customer support
- Respond to inquiries
- Send order confirmations
- Send shipping notifications
- Notify you of order status
- Prevent fraud
- Improve website functionality
- Maintain account security
- Comply with applicable laws
Email Communications
Our primary method of communication with customers is email.
You may receive emails regarding:
- Order confirmations
- Payment confirmations
- Shipping notifications
- Customer service responses
- Account notifications
- Security notifications
We may occasionally send promotional emails if you have chosen to receive them. You may unsubscribe from marketing emails at any time.
SMS Communications
We do not currently use SMS or text message marketing.
We do not send promotional text messages.
If SMS notifications are ever introduced in the future, customers will be required to provide separate consent before receiving marketing communications.
How We Share Information
We may share limited information only with trusted service providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Website hosting providers
- Email service providers
- Analytics providers
These providers receive only the information necessary to perform their services.
We Do NOT Sell Your Information
We do not sell, rent, trade, or otherwise monetize your personal information.
We do not share customer information with unrelated third parties for advertising purposes.
Cookies
Our website uses cookies to:
- Keep you logged in
- Remember shopping cart contents
- Improve website performance
- Analyze website traffic
- Improve user experience
You may disable cookies through your browser settings, although certain website features may not function properly.
Analytics
We may use website analytics tools to better understand website traffic and improve our services.
Analytics information is collected in aggregate and is not used to personally identify visitors whenever possible.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information, including:
- SSL encryption
- Secure hosting
- Firewall protection
- Limited administrative access
- Secure payment processing
- Routine software updates
While no method of transmission over the Internet is completely secure, we use commercially reasonable measures to protect your information.
Data Retention
We retain customer information only as long as necessary to:
- Complete transactions
- Maintain customer accounts
- Comply with tax and accounting laws
- Resolve disputes
- Meet legal obligations
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of personal information
- Request a copy of your data
- Withdraw consent for marketing communications
Requests may be submitted by contacting us using the information below.
Research Use Only Products
Purchases made through this website are intended for research purposes only. Customer account information is collected solely to process transactions, provide support, comply with applicable laws, and maintain business records.
Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to this page. The Effective Date above will be updated whenever revisions are made.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
InnerGlow Research
Email: orders@innerglowresearch.com
Website: https://innerglowresearch.com